15 April 2011
2. Principles for headquarters-DO collaboration
5. Relationships at country, subregional and regional level
6. Mechanisms for obtaining guidance on responsibilities and relationships
Annex 1: Possible Template for a Corporate FTN Agreement
Annex 2: List of Abbreviations
1) This Circular provides corporate guidance on the application of DGB 2010/04 (see Annex 3) which sets out the primary reporting lines [1] for Decentralized Offices (DOs). In Section 2, it proposes some general principles for Functioning as One between headquarters and DOs, as well as among DOs. In section 3, it reviews the responsibilities of senior managers applicable after the IPA reform. In section 4, it elaborates the concept of functional relationships, the related networking arrangements, and the principles and procedures applying to Functional Technical Networks (FTNs). In Section 5, it outlines the application of these general responsibilities and relationships at the country, subregional, regional and global/corporate levels. Section 6 describes mechanisms whereby emerging issues regarding responsibilities and relationships can be identified and addressed in a timely manner.
2)
FAO,
functioning as one, with DOs as an integral part of the Organization, is a
worldwide provider of high quality policy advice, information, support for
capacity development (CD) and technical assistance for food and agriculture. Headquarters
units, building on inputs from DOs, will take the lead on: servicing the collective
needs of FAO’s Members; consensus building on global issues; contributing to
global policy and regulatory frameworks; and coordinating the sharing and
disseminating of information and knowledge between locations. On the other
hand, DOs in collaboration with headquarters units, will take the lead on mobilizing
the knowledge and resources of FAO and its partners to help Members address their
priorities and develop their capacities at country and (sub)regional levels. The
DOs lead FAO’s engagement in long-term Member-led processes to enhance capacity
in technical and policy areas, in implementation of programmes and projects, in
knowledge management, and in partnering. In addressing CD issues they assist
their counterparts in considering necessary actions in the enabling environment
(policies), organizations and individuals (human resources development) in an
integrated way.
3) While this Circular aims to provide overall guidance and principles regarding relationships between headquarters and DOs, other units may wish to prepare more specific procedural documents, consistent with this Circular, on how staff in headquarters and DOs will work together in their areas of expertise. As in the past, this Circular will be periodically updated to reflect evolving reform and lessons learned on responsibilities and relationships.
4)
The
following principles provide the general framework for collaboration between headquarters
and DOs in FAO:
5)
FAO has an approved corporate Strategic Framework (SF) through which
it pursues the achievement of corporate Organizational Results (ORs) with a
view to helping the Membership achieve Strategic/Functional Objectives. The
responsibilities of Heads of headquarters units and DOs, exercised in the
context of the preparation, implementation, monitoring and reporting of FAO’s
Medium-term Plan (
6)
The Director-General and the
Deputy Directors-General assure, assisted by their supporting Offices
[3]
,
the corporate enabling environment for FAO’s contribution to
Strategic/Functional Objectives agreed by the Membership, and the underlying
(sub)regional and country priorities. They decide on the adoption of FAO’s
CPSPs.
7)
Headquarters Assistant
Directors-General (ADGs) and Division Directors (DDs) assure the enabling
environment for the planning, implementation, monitoring and reporting of FAO’s
response to the priorities agreed by FAO’s membership. They mobilize the
financial, knowledge and other resources of FAO and its partners in support of
agreed Strategic and Functional Objectives. They propose, provide guidance on –
build internal capacities for and ensure adherence to – CPSPs in their mandated
areas, in close collaboration with ADG/Regional Representatives (ADG/RRs). They
lead the programming and budgeting process for their mandated areas. They
enrich, manage, share, exchange and disseminate technical information and
knowledge in their technical areas at the global and inter-regional level.
Their units, and the projects for which these units are budget holders, provide
technical, policy and other CD support within the broad context of
strengthening national, subregional and regional partners for achieving
Internationally Agreed Development Goals (IADGs) including the Millennium Development
Goals (MDGs).
8)
ADG/RRs assure the enabling
environment for the planning, implementation, monitoring and reporting of FAO’s
response to the regional priorities of FAO’s Membership. They mobilize the
financial, knowledge and other resources of FAO and its partners in support of
actions arising from regional priorities and the development of capacities in
the region. They supervise the DOs (with the exception of Liaison Offices
(LOs)) in their region. They contribute regional perspectives and lessons learned
from experience to corporate decision making. They provide guidance on – build
internal capacities for and ensure adherence to – CPSPs and compatible
region-specific policies, standards and procedures by FAO staff in their region
in close collaboration with HQ/ADGs and DDs. They form and lead the: i.)
Regional Management Team (RMT), composed of Regional Technical Officers (RTOs),
Subregional Coordinators (SRCs) and senior regional project staff (and at the
discretion of the ADG/RR, also FAO Representatives (FAOReps) in addressing
common managerial and programmatic issues; and ii.) Regional Strategy Team,
composed of the RMT and a designated regional representative to each
Organization-wide Strategy Team relevant to the region. They lead the regional programming
and budget process in their respective regions. They also lead the organization
of the Regional Conference, with support from OSD. The Regional Office (RO) and
the regional projects provide technical, policy and other CD support in
strengthening national, subregional and regional capacities for achieving the
IADGs including the MDGs.
9)
SRCs assure the enabling
environment for the planning and implementation of FAO’s response to the needs
and priorities of FAO Members in the subregion. They mobilize the financial,
knowledge and other resources of FAO and its partners in support of subregional
priorities and the development of capacities in the subregion. They provide, as
appropriate, through the ADG/RR, subregional perspectives and lessons learned from
experience in discussions on CPSPs and other regional or corporate issues. They
guide their staff on, build internal capacities for and ensure adherence to
CPSPs in their subregions. They lead the subregional multidisciplinary team (
10)
FAOReps assure the enabling environment for the planning and implementation
of FAO’s response to the national priorities of countries to which they are
accredited. They mobilize the resources of FAO and its partners in support of
actions arising from national priorities and for the development of national
capacities. They lead FAO’s engagement in long-term, nationally led processes
that aim at enhancing cooperation in technical and policy areas, in implementation of
programmes and projects, in knowledge management, and in partnering. In
addressing CD issues they assist Governments in considering the enabling
environment (policies), organizations and individuals (human resource
management issues) in an integrated way. They lead the implementation of FAO
programmes in and for the country. They represent, advocate for, and
communicate on behalf of FAO with the host government, the UN system in the
country, national, bilateral and international organizations and development
partners present in the country, the national media and other stakeholders.
They provide national perspectives in discussions on subregional, regional or
global issues, they provide guidance on, build internal capacities for and
ensure adherence to CPSPs by FAO staff in their countries of accreditation.
They lead the development of a Country Programming Framework (CPF) identifying
the ORs that can contribute most to the country’s priorities, and they mobilize
resources for FAO’s work in and for the country, and plan and report on their
work plans in accordance with corporate guidelines. They supervise the staff of
the development projects of which they are budget holder. They mobilize
technical, policy and other CD support for projects, on a first port-of-call
basis, from the subregional
11)
Directors of LOs assure the enabling environment for FAO’s collaboration with the
organizations or countries to which they are accredited.
12)
Strategy Team Leaders, under the guidance of the concerned Lead ADGs,
lead the organization-wide processes of formulation, planning, monitoring,
reporting of – and risk management related to – Strategic/Functional Objectives
in accordance with the accountability framework for the new FAO results
hierarchy.
13) The primary corporate reporting relationships are described in detail in DGB 2010/04 and the Field Programme Manual. In the context of the general responsibilities, described in Section 3, these relationships can be illustrated as follows:
Officer |
Primary Reporting Line to |
Deputy Directors-General, Directeur de
Cabinet, Director OCE, Director OSP (special arrangements apply to OED,
|
Director-General |
ADGs of TC and CS, ADG/RRs, Chief Information Officer (CIO), Director OSD |
Deputy Director General – Operations (DDGO) |
ADGs of AG, ES, FI, FO, NR, Director OEK |
Deputy Director General – Knowledge (DDGK) |
SRCs, FAOReps |
ADG/RR |
Directors LOB, LOJ,
|
Director OSD |
Directors LON, LOG |
Director OCE |
Staff in DOs (with the exception of CIO staff and auditors) |
Concerned Head of DO |
Staff at headquarters |
Concerned HQ/ADG or DD |
Staff on Inter-regional, global projects |
Concerned HQ/ADG or DD |
Staff on Regional Development projects |
ADG/RR |
Staff on Subregional Development projects |
SRC |
Staff on National Development projects |
FAORep |
Staff on Emergency Projects |
TCE Emergency and Rehabilitation Coordinator (ERC) reporting to the Director, TCE and, where there is none, the FAORep as representative of the Director, TCE |
14)
Communication and knowledge exchange between
FAO staff is not limited to primary reporting relationships. A ‘Functional
Relationship’ applies between an officer and the office/unit that is
responsible for overseeing the application of CPSPs in the officer’s area of
expertise. For example, an Administrative Officer in a
15)
Officers from DOs and headquarters units are expected to communicate directly and regularly to
ensure the exchange of knowledge/information, including best practices and lessons
learned, required to assure the quality and productivity of FAO’s work and the
application of its CPSPs in the context of evolving local/global situations,
priorities and perceptions, etc. This communication is without prejudice to the
authority of the hierarchical supervisor who continues to set priorities, and
decides on assignments for the officers in his/her primary reporting line.
Similar direct communication is also expected, as necessary, between officers
from different DOs, as well as officers from different headquarters units.
16)
Functional relationships support essential
information and knowledge exchange that help FAO to: (i) safeguard the quality
of its technical, operational and administrative processes; (ii) source
technical knowledge of FAO staff or partners for use elsewhere; (iii) coherently
apply CPSPs; and (iv) achieve agreed ORs.
17)
Functional Relationships are often structured
into networking arrangements that may be informal or formal. The formal ones may
be agreed within the limited context of particular (set of) units (e.g. working
groups) or they may be “corporate” in nature if Senior Management decides that
they should apply on an organization-wide basis (see next section on Functional
Technical Networks). They can deal with technical, operational or
administrative issues.
18)
Networking arrangements generally consist of:
19) Technologies to support Networks can include internet sites and fora, video conferencing, e-mail, paper-based publications, etc. Websites supporting networking arrangements can include: a common events calendar, reports on the outcome of important meetings, membership directory, mission/vision statements, good practices, guidance documents on, inter alia, approved corporate standards and policies, documentation on evolving country or (sub)regional priorities concerning the discipline, emergency risks and responses, etc. Some of these communication methods (such as virtual work spaces internet fora) may require a staff member to provide the necessary facilitation.
20)
FTNs are mentioned in DGB 2010/04. Their
purpose is to “ensure knowledge exchange and sharing within the Organization
between decentralized and headquarters officers” and to “provide quality
assurance of technical work and share experience, know-how and best practices
among colleagues in order to ensure FAO’s standing as a centre of excellence”. They
differ from “normal” networking arrangements, because they have a distinct
purpose and because their modi operandi are agreed upon. The spin offs of FTNs are to: (i) support the
quality/productivity of FAO’s administrative, operational or technical work
through knowledge exchange; (ii) support the engagement and professional growth
of the FTNs’ members by providing a platform for sharing experiences and
know-how among colleagues; (iii) fulfill the preconditions for the effective
application of CPSPs; and (iv) support decision-making on CPSPs by Senior
Management and ensure that all relevant information on CPSPs is made available,
in a timely manner, to members of the FTN. The purpose, structure and modi operandi of FTNs will be fully
described and approved by Senior Management (an example of a corporate
21)
The formalization of networking arrangements to
become FTNs is considered necessary to:
22)
An
23)
Decentralized Technical Officers can play an
important role in linking FTNs to external networks at (sub)regional or country
level thus facilitating the global application of FAO’s policies or regulatory
instruments and allowing FAO to learn from good practices in their (sub)region
or country. Not all networks in FAO have to be FTNs. Staff members are
encouraged to create informal networks for knowledge exchange as necessary.
Where appropriate, Divisions / Offices may propose that their FTNs should
overlap or coincide with existing networking arrangements (e.g. Strategy Teams,
IDWGs). Where necessary FTNs can have subnetworks (e.g. a TC network could
include subnetworks on CPFs, operations and policy). Where appropriate,
Departments / Offices may propose to link their FTN to external networks.
24)
FTNs can be led by staff either at headquarters or in DOs. For
example, a headquarters Department may create an
25)
This Circular establishes the corporate
principles and procedures for the establishment of FTNs. Their detailed
implementation will be decided based on proposals made by Departments / Offices
in line with further consultations and guidance.
26) The FAORep has overall responsibility for the FAO country development programme and leads FAO’s response to country priorities. All work to be undertaken in a country by any FAO unit needs to be discussed and agreed with the FAORep. The main relationships between FAO staff at the country level are described below:
27) The main relationships at the subregional level are described below:
28) The main relationships at regional level are described below:
29) As not all circumstances can be foreseen, clarifications regarding the
application of this Circular may be necessary. Guidance should be sought in the
first instance from the
30) This Circular is a “living” document and could be revised over time based on perceived need.
Required Info |
Explanation |
Examples |
Purpose of the
|
Raison d’être of the network. |
1. To support professional growth of persons working in Forestry. |
Responsible Unit, Officer and arrangements for network functioning |
Which unit and officer has the ultimate formal responsibility for the network? What arrangements, facilitation, maintenance functions, will be put in place to ensure the network’s functioning? |
1. X is responsible for the effective functioning of the network. 2. Participation in the network is expected to require … % of staff time of Senior Field Programme Officer, ... % of staff time of NPO Field programme management officers, …% of headquarters staff, etc. |
Corporate Policies, Standards and Procedures |
Overview of the CPSPs supported by the FTN |
1. This network will support the Organization-wide application of standards and policies agreed in the IPPC and Rotterdam Convention. 2. This network will support the Organization-wide application of FAO administrative and procurement policies. |
Defined Community of Practice |
What are the criteria for network membership? |
1. Network applies to professional staff and consultants on the RP and
in projects dealing with… |
Budgetary Allocations |
Allocations made in the regular and project budgets to support the functioning of the Network |
1. A lead unit could make provision for the development / maintenance of a web site, certain meetings and ask its members to make a provision in their travel budget to attend a large yearly or biennial event |
ICT tools in use + decentralized staff time required |
What Websites, corporate systems, audio/videoconference, e-mail, telephone, etc. will be used? Is there an expectation that decentralized staff have to spend time on data-input or meetings, e-mailing, etc? |
1. Website, regular e-mail exchange, telephone contact. Will require …
min of time of professionals per month. |
Planned shared Events (frequency, funding arrangements, etc.) |
What face to face meetings, trainings, workshops, etc. are foreseen? Will they require travel? How will they be funded? |
1. Biennial meeting of all Forestry Officers back-to-back with COFO.
Each officer to fund attendance from his/her own non-staff resources. |
Mentoring and briefing arrangements |
What are the mentoring, on-the-job-training and briefing arrangements for (newly- recruited) staff? |
1. Newly recruited decentralized staff will spend one week at HQ for
briefing on corporate policies |
Application of current HR procedures |
What arrangements do you foresee to facilitate application of current HR procedures: e.g. mobility, selection, PEMS panels etc? |
1.
|
Collaborative Arrangements |
Arrangements for collaboration between officers at HQ, RO and SROs and/or in projects |
1.The Technical Department Group Leader in the RO will serve as a
reference point and departmental coordinator for
2. Officers in
the
|
Other responsibilities |
Any other responsibilities of the
|
1. The unit and officer responsible for the
b) that the
|
ADG/RR |
Assistant Director-General/Regional Representative |
CD |
Capacity Development |
CIO |
Chief Information Officer Division |
CPF |
Country Programming Framework (previously NMTPF) |
CPSP |
An FAO Corporate Policy, Standard or Procedure |
DD |
Division Director |
DDGK |
Deputy Director-General – Knowledge |
DDGO |
Deputy Director-General – Operations |
DO |
Decentralized Office, i.e. Regional Office, Subregional Office, Liaison Office or FAO Representation |
ECTAD |
FAO Emergency Centre for Transboundary Animal Disease Operations |
ERC |
Emergency and Rehabilitation Coordinator |
FAOR |
FAO Representation |
FAORep |
FAO Representative |
|
Functional Technical Network |
HQ/ADG |
Assistant Director-General / Head of a headquarters Department |
IADGs |
Internationally Agreed Development Goals |
ICT |
Information and Communications Technology |
LO |
Liaison Office |
MDGs |
Millennium Development Goals |
|
Subregional Multidisciplinary Team composed of the SRC, STOs, FAOReps and Senior Project Staff including Subregional ECTAD managers and Subregional Emergency Coordinators |
|
Medium-term Plan |
OR |
Organizational Result |
PWB |
Programme of Work and Budget |
RMT |
Regional Management Team |
RO |
Regional Office |
RTO |
Technical Officer assigned to a Regional Office |
SF |
Strategic Framework |
|
Subregional Management Team |
SRC |
Subregional Coordinator, in the case of
|
|
Subregional Office (in the case of
|
SSC |
Shared Services Centre |
STO |
Technical Officer assigned to a Subregional Office or (in the case of
|
TDGL |
Technical Department Group Leader |
Date: 18 February 2010
DECENTRALIZED OFFICES – PRIMARY REPORTING LINES
In
accordance with actions set out in the Immediate Plan of Action (C 2008/4) and
the Report of the CoC-
Country Offices
Subregional Offices [5]
Regional
Offices
DISTRIBUTION: Headquarters, Regions, Subregions and Liaison
Offices
FAORs and Project
Managers
All
Permanent Representatives to FAO
FAOReps and ADG/RRs also function as the representatives of the Director-General to the accredited country or group of countries and to the region. In this capacity, they may receive directives and instructions on representational, policy and other relevant matters directly from the Director-General. These officers may also raise relevant issues of importance directly with the Office of the Director-General, keeping other concerned offices informed as appropriate.
To ensure knowledge exchange and sharing within the Organization, the technical officers at the regional, subregional and country level (FAOReps), within the context of multidisciplinary work, will form, together with the technical officers at headquarters and other regions, functional Technical Networks on specific subjects. These Networks will be under the leadership of the lead technical unit, either in the Technical Division concerned at headquarters or in the Decentralized Offices. The Networks would provide quality assurance of technical work and share experience, know-how and best practices among colleagues in order to ensure FAO’s standing as a centre of excellence.
Jacques
Diouf
Director-General
Whenever an Emergency Coordinator (EC) [7] is assigned by TCE in a country where there is an FAO Representative (FAOR), their relations should be governed by the following principles:
Approved by: Ms. A. Bauer, Director, TCE, and by Mr. T. Tecle, Director, OCD, on 2 December 2002.
Footnotes:
[1] ‘Primary Reporting Line’ is the relationship between an officer and his/her supervisor whereby the supervisor sets the priorities and results to be achieved by the supervisee and the officer is directly accountable for the results achieved. Each officer will have only one primary reporting line.
[2] CPSPs are all policies, procedures and standards approved by Senior Management through, for example, the ELT or the SMM that must be adhered to by headquarters and DOs.
[3] Cabinet, OCE, OEK, OSD and OSP. Special arrangements apply to OED,
[4] Circular OCD/2002/25 of
[5] The same arrangements apply to the MDTs
co-located with Regional Offices which are headed by a Deputy Regional
Representative/Head of
[6] These arrangements do not apply to the internationally recruited information technology staff in SROs and ROs who are out posted from the Chief Information Officer (CIO) Division – their primary reporting line would be to the CIO Division. Similarly, the Regional Auditors, out posted from the Inspector General’s Office, will report to the Inspector-General.
[7] Emergency Coordinators (ECs) are now referred to as Emergency and Rehabilitation Coordinators (ERCs).